Thursday, September 24, 2015

When It's Not Perfect

We know it happens.....

Sometimes, that super-awesome-amazing product that you find at our store just doesn't work how you needed it to. Or maybe it doesn't fit just right. Or maybe the person you give it to already has it (I mean, you can't *always* know what everyone else has, right?)

Well, we understand, and we have made returning items that you purchase at Elegant Mommy as easy as possible.

Our return policy is simply this:

  • With Store Receipt and Within 14 days
    • We will give you a full refund via the same method of payment
  • Without Store Receipt or After 14 Days:
    • We will issue a refund as an in-store credit only
  • Please note 
    • All markdowns and clearance items (including clothes and nursing items) and diapers that have been worn or washed are not able to be returned.
    • Rebekah Scott Designs items are not able to be returned to the store. Please handle directly through Rebekah Scott at 605-757-6655
    • ALL baby carriers and nursing bras/tanks will incur a 25% restocking fee when being returned. However, if you choose in-store credit toward the purchase of a different carrier or nursing bra, the restocking fee will be adjusted to 10%
So there you have it...Elegant Mommy's return policy made simple.

Come on in during store hours (10-6 M-F, 10-5 Sat) or shop online at Let us help you find the *perfect* natural parenting items for your family!


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