Thursday, March 29, 2012

ABC’s of Elegant Mommy – QRS, TUV

Q – Quiet Time

Every mommy needs some quiet time…why not leave the kids with daddy or grandma and come on down to do a little quiet shopping at Elegant Mommy? J

R – Resale

Yep – we started as a consignment shop for trendy, gently used maternity clothes, and therefore we are *the* place for you to resell your maternity clothes! So, what do you need to know about reselling things at Elegant Mommy? Well, I asked the experts (the other wonderful mommies I work with) since I don’t actually work in either of the stores, I have never dealt with helping customers with re-sales. Here are some tips they came up with:
  • Call and make an appointment! We do not accept drop offs
  • We are more likely to purchase your items if they are the right season…unless it’s *super* cute – then we might store it J. But we buy jeans all year long!
  • We give 40% of what we mark things for on the shelf (in season)
  • Keep your clothes clean and well stored
  • Think to yourself: Would you buy this item if you saw it in a store?
  • Make sure all of your clothes are freshly washed and folded in a tote, box, or laundry basket – please no hangers or garbage bags

S – Service

If you have ever had the pleasure of doing business with Shelly or any of the other gals, you know exactly what I’m talking about. Elegant Mommy prides themselves on taking care of their customers, and I’ve witnessed it firsthand several times. The most recent example was when I was in Sioux Falls at the store with Shelly for a day and I got to watch her interact with customers both in person and on the phone. She really cares. It shows. I know for a fact that everyone that works for Elegant Mommy cares. It’s part of who we are, and it’s reflected in the service you receive.

T –Time for YOU

We encourage you to enjoy time for yourself with some of our herbal bath salts, a book from our lending library, or simply sitting down and nursing your baby in a quiet room…after all, nursing is not only best for baby, but it can be a wonderful and relaxing time for mama too!

U – Understanding

The great thing about having real moms who use the products that are sold at Elegant Mommy and are passionate about natural parenting is that as a customer and/or follower, you will always get understanding from our staff. If one of us hasn’t “gone through it” another one of us has. It’s part of what makes us great!

V – Vision

Ah….vision. There have been several recent improvements and developments with the store: opening Watertown, purchasing our own building and creating a truly Elegant shopping experience, not to mention the soon-to-be-up-and-running Educated Mommy. Through all of these things, Shelly’s vision for what Elegant Mommy is and should be for the community – not just a store where you can buy things, but a *resource* for mommies and families all over the city, state, country, and world – is coming to fruition. Thank you for joining us in our journey!


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